When does booking open?

Up to 2 months before the visit, for both visit reservations and the official e-passport. Puroland's entry guide says visit reservations and official e-passports can be taken up to 2 months ahead. The calendar on the passport page shows each month with its own price for every day, and marks dates as open, few left or closed. Reservations stay open until the day itself if places remain, and the park adds a small batch of same-day reservations around opening time.

How far ahead is that?

As soon as your date opens, about 2 months ahead, for weekends, holidays and late December; weekdays usually stay open longer.

On puroland.jp, the park's official site, through the passport and visit reservation page. Booking needs a free Sanrio+ account. Passports are also sold at the park's ticket counter on the day, from 30 minutes before opening until 90 minutes before closing, and through convenience-store and partner sellers, but those tickets still need a separate visit reservation.

Weekends, Japanese public holidays and the late-December holiday run are the busiest and most expensive dates, and they fill faster than weekdays. The calendar shows when a date has few places left or has closed. The park publishes no figure for how fast dates fill.

Can I cancel or change?

The official e-passport can be cancelled in My Page until 23:59 on the day before the visit. Nothing can be cancelled or changed at the ticket counter, and an e-passport paid at a convenience store cannot be cancelled after payment. Convenience-store passports from Lawson Ticket and FamilyMart are date-specific and cannot be cancelled. Arriving without a visit reservation means entry is refused, and a passport already bought is not refunded.

How far in advance can you buy Sanrio Puroland tickets?

Up to 2 months ahead on puroland.jp, for both the official e-passport and the free visit reservation.

Do you need a reservation for Sanrio Puroland?

Yes. Every visit needs a visit reservation as well as a passport. The official e-passport includes the reservation; any other passport needs a separate free reservation, and visitors without one are refused entry.

How much are Sanrio Puroland tickets?

Prices change by date. As of November 2026, an adult day passport costs 3,900 to 6,900 yen and a child or senior day passport 2,800 to 5,800 yen. The official e-passport is 100 yen less than the counter price.

Can I buy Sanrio Puroland tickets at the gate?

Yes, the ticket counter sells passports from 30 minutes before opening until 90 minutes before closing, but you still need a visit reservation for that day.

Can I cancel a Sanrio Puroland e-passport?

Yes, in My Page until 23:59 on the day before the visit, unless it was paid at a convenience store. Nothing can be cancelled at the ticket counter.

Tama, Tokyo, Japan

Sanrio Puroland tickets: when to book, and the reservation you need

Updated 12 Nov 2026

Sanrio Puroland tickets open up to 2 months ahead on the official site, puroland.jp, and every visit also needs a free visit reservation for that date. The official e-passport bundles the two. As of November 2026, an adult day passport costs 3,900 to 6,900 yen depending on the date, and the e-passport is 100 yen cheaper than the same ticket at the counter.

Soft plush bears in blue, cream and brown lined up on a toy shop shelf in Tokyo. Photo by Chris Zhou on Pexels

When does booking open?: Up to 2 months before the visit, for both visit reservations and the official e-passport. Puroland's entry guide says visit reservations and official e-passports can be taken up to 2 months ahead. The calendar on the passport page shows each month with its own price for every day, and marks dates as open, few left or closed. Reservations stay open until the day itself if places remain, and the park adds a small batch of same-day reservations around opening time.
How far ahead is that?: As soon as your date opens, about 2 months ahead, for weekends, holidays and late December; weekdays usually stay open longer.
Where do I book?: On puroland.jp, the park's official site, through the passport and visit reservation page. Booking needs a free Sanrio+ account. Passports are also sold at the park's ticket counter on the day, from 30 minutes before opening until 90 minutes before closing, and through convenience-store and partner sellers, but those tickets still need a separate visit reservation.
Does it sell out?: Weekends, Japanese public holidays and the late-December holiday run are the busiest and most expensive dates, and they fill faster than weekdays. The calendar shows when a date has few places left or has closed. The park publishes no figure for how fast dates fill.
Can I cancel or change?: The official e-passport can be cancelled in My Page until 23:59 on the day before the visit. Nothing can be cancelled or changed at the ticket counter, and an e-passport paid at a convenience store cannot be cancelled after payment. Convenience-store passports from Lawson Ticket and FamilyMart are date-specific and cannot be cancelled. Arriving without a visit reservation means entry is refused, and a passport already bought is not refunded.
How far in advance can you buy Sanrio Puroland tickets?: Up to 2 months ahead on puroland.jp, for both the official e-passport and the free visit reservation.
Do you need a reservation for Sanrio Puroland?: Yes. Every visit needs a visit reservation as well as a passport. The official e-passport includes the reservation; any other passport needs a separate free reservation, and visitors without one are refused entry.
How much are Sanrio Puroland tickets?: Prices change by date. As of November 2026, an adult day passport costs 3,900 to 6,900 yen and a child or senior day passport 2,800 to 5,800 yen. The official e-passport is 100 yen less than the counter price.
Can I buy Sanrio Puroland tickets at the gate?: Yes, the ticket counter sells passports from 30 minutes before opening until 90 minutes before closing, but you still need a visit reservation for that day.
Can I cancel a Sanrio Puroland e-passport?: Yes, in My Page until 23:59 on the day before the visit, unless it was paid at a convenience store. Nothing can be cancelled at the ticket counter.

How to book

Open the passport page on puroland.jp and check the calendar. Each date shows its opening hours, its price band and whether reservations are open, nearly gone or closed. The park also has closed days, mostly midweek, so check the date before planning around it.

Choose the official e-passport for your date. It is the only passport that includes the visit reservation, it is a date-specific e-ticket on your phone, and it costs 100 yen less than buying the same passport at the counter. Already have a passport from another seller, an annual passport or a voucher? Take a free visit reservation for your date instead.

Prices change by date. As of November 2026, a day passport, valid from opening to closing, costs 3,900 to 6,900 yen for adults aged 18 to 64, and 2,800 to 5,800 yen for children aged 3 to 17 and seniors aged 65 and over. An afternoon passport, with entry from 14:00, costs 2,800 to 4,600 yen for adults. Children aged 2 and under enter free.

On the day, show the e-passport on your phone at the entrance; there is no need to visit the ticket counter. With any other passport, show both the visit reservation and the passport.

If it’s sold out

Check the calendar again around opening time on the day. The park adds same-day visit reservations then, in limited numbers.

Look at nearby weekdays. They are cheaper and usually quieter than weekends, and the calendar often still shows them as open when a weekend has closed.

Keep checking your date. E-passports can be cancelled until the night before, so places can come back.

Consider an afternoon passport, with entry from 14:00, if the full day does not fit or a lower price matters more than hours inside.

Booking for a group

Book the whole party on the same date. The visit reservation is what lets each person in, so make sure everyone, including children aged 3 and over, is covered.

Groups of 20 or more get a special group rate. Travel agencies and companies book group visits through the park's group form at least a week ahead.

Re-entry is allowed all day. Get a hand stamp at the exit before you leave, and staff check it instead of the passport when you come back.

Good to know

The park is indoors, so it works on a rainy or very hot day. Hours change by date and are often shorter on weekdays, so check the calendar for your day's opening and closing times.
Getting there is simple: the park is a 5-minute walk from Tama Center Station, on the Keio, Odakyu and Tama Monorail lines. The Keio limited express from Shinjuku takes about 30 minutes.
Puroland's English page offers a coupon for 200 yen off a day passport or an afternoon passport bought at the ticket counter on the day, valid until 31 March 2027. You still need a visit reservation for that date.
PUROPASS, sold separately, gives priority entry to attractions. Check the passport list for current details before you add it.
For other character bookings in Tokyo, see Kirby Cafe reservations and Tokyo Disney Resort tickets. To fit Puroland into a trip, see Japan with kids and Tokyo in 5 days.

Sources

Sanrio Puroland: how to enter (official, Japanese): Entry needs both a visit reservation and a passport; a Sanrio+ account is needed for reservations and e-passports; visit reservations and official e-passports can be taken up to 2 months ahead; reservations can be taken on the day if places remain; entry is refused without a reservation.
Sanrio Puroland: passport purchase and visit reservation calendar (official, Japanese): Passport prices vary by visit date, shown on the calendar with open, few left and closed status; adults 18 to 64, children 3 to 17 and high-school students, seniors 65 and over, 2 and under free; the afternoon passport is entry from 14:00; the ticket counter sells from 30 minutes before opening to 90 minutes before closing; groups of 20 or more get a group rate. Calendar price bands as of 12 November 2026: adult day passport 3,900 to 6,900 yen, child and senior 2,800 to 5,800 yen, adult afternoon passport 2,800 to 4,600 yen.
Sanrio Puroland: passports and tickets list (official, Japanese): Day passport from 3,900 yen for adults and 2,800 yen for children and seniors, afternoon passport from 2,800 yen and 2,500 yen; the official e-passport is the only passport that includes a visit reservation and is cancellable until the day before; Lawson Ticket and FamilyMart passports are date-specific and non-cancellable; PUROPASS gives priority access.
Sanrio Puroland: official e-passport (official, Japanese): Visit reservation included; cancellable in My Page until 23:59 the day before; no cancellation or change at the ticket counter; no cancellation after payment for convenience-store payment; enter directly with a phone; 100 yen less than the counter price; same-day reservations are added around park opening.
Sanrio Puroland: overseas visitors page (official, English): Variable prices by day; tickets sold at the counter on the day and through listed partner sellers; a counter coupon gives 200 yen off a day or afternoon passport, valid until 31 March 2027; 5 minutes' walk from Tama Center Station on the Keio, Odakyu and Tama Monorail lines, about 30 minutes from Shinjuku by Keio limited express; group bookings at least one week ahead.
Sanrio Puroland: frequently asked questions (official, Japanese): Re-entry is allowed all day with a hand stamp at the exit; entry needs a passport and a visit reservation.

Booking rules change; the official site has the last word.

All Japan booking dates