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Tokyo (Sumida), Japan

Tokyo Skytree tickets: book 2 months ahead

Updated

Tokyo Skytree tickets go on sale on the 1st of the month, two months ahead, on the official site. A visit anytime in June, for example, opens on 1 April. Tembo Deck tickets start from 1,800 yen, and buying online avoids the 500 yen counter fee.

Tokyo Skytree rising above a blue steel bridge and the Sumida riverfront under a clear sky
Tokyo Skytree rising above a blue steel bridge and the Sumida riverfront under a clear sky. Photo by Johnny Song on Pexels
When does booking open?
On the 1st of the month, two months before the visit month. The official English ticket FAQ states that observation-deck tickets go on sale from the 1st day of the month, two months prior to the visit date, and gives the example that tickets for 1 to 30 June are released on 1 April. The Enjoy Pack is separate: it goes on sale from the 1st of the month, one month prior (June packs on 1 May), can be bought until the day before, and is not sold on the day. Special operating days, such as the Sumida River Fireworks Festival and New Year's Day, can use a different release schedule, announced on the official Tokyo Skytree website as the date approaches.
How far ahead is that?
Two months ahead for observation-deck tickets; about one month for the Enjoy Pack.
Where do I book?
On the official Tokyo Skytree ticket site (global-official-ticket.tokyo-skytree.jp), which asks you to register as a member before you buy. Tickets are also sold at 7-Eleven multi-copy machines and, if any slots remain, at the 4th-floor ticket counter or ticket vending machines. Online and convenience-store orders cover up to eight people in one submission. Larger groups use the separate group reservation desk linked from the official site.
Does it sell out?
There is no allocation set aside for same-day tickets. What remains of the advance stock can be bought on the day, online or at the on-site machines, but a slot that has already sold out is not restocked. Weekends, holidays and peak seasons can sell out early. On busy days the 4th-floor ticket counter may stop selling.
Can I cancel or change?
The date, time and party size cannot be changed after purchase. To alter any of those, cancel the booking and buy again; a cancellation fee may apply. On the official site, cancellation is free up to 31 days before the visit, 20 percent from 30 days before until the admission start time, and 100 percent after that start time. Cancellation is also free within 59 minutes of purchase, unless the admission start time has already passed. Cancellations are handled on My Page, not by phone or email. If someone in the party cannot come on the day, the 4th-floor counter may refund unused official-site tickets that day, minus 300 yen per general ticket, only if at least one guest still enters. There are no refunds for poor visibility in rain or cloud. If elevators are suspended in strong wind, check the official site and speak to staff on site about resumption or refunds.
When do Tokyo Skytree tickets go on sale?
Observation-deck tickets go on sale on the 1st of the month, two months before the visit month. Tickets for 1 to 30 June, for example, are released on 1 April. The Enjoy Pack opens one month ahead, on the 1st, and cannot be bought on the day.
How much are Tokyo Skytree tickets?
As of November 2026, Tembo Deck tickets start from 1,800 yen for ages 15 and over and from 900 yen for ages 6 to 14. The combo ticket with the Tembo Galleria starts from 3,000 yen and 1,500 yen. Prices vary by date and time slot. Buying at the 4th-floor counter or the vending machines adds 500 yen per ticket.
Can I buy Tokyo Skytree tickets on the day?
Only if that time slot still has leftover advance stock. There is no same-day allocation, and a sold-out slot is not restocked. Online purchase is possible until 29 minutes after the selected admission time. The Enjoy Pack is not sold on the day.
Can I change the date or time of a Tokyo Skytree ticket?
No. Cancel the booking on My Page and buy again if you need a different date, time or party size. A cancellation fee may apply. If you are late on the reserved day, you may still enter by joining the end of the current line.
What if the weather is bad or the elevators stop?
There are no refunds for poor views in rain or cloud. If strong wind stops the elevators, check the official Tokyo Skytree website and ask staff on site about when service may resume and whether a refund applies.

How to book

Work out your opening day: observation-deck tickets for a whole visit month go on sale on the 1st of the month, two months before. A visit in June opens on 1 April, a visit in December on 1 October.

Create a membership on the official ticket site and buy a date-and-time ticket. As of November 2026, a Tembo Deck ticket (floor 350) starts from 1,800 yen for ages 15 and over and from 900 yen for ages 6 to 14. The combo ticket for the Tembo Deck and the Tembo Galleria (floor 450) starts from 3,000 yen and 1,500 yen. Ages 5 and under go free, and a 6-year-old who is still of preschool age also goes free. Prices vary by date and time slot, so the figure on the reservation calendar for your visit is the one to use.

Pay by Visa, Mastercard, American Express, JCB, Diners, debit card, Alipay or WeChat Pay. The official site also lists PayPay for web purchases. Cards need 3D Secure, which has been required since April 2025. Cash is not accepted online; for cash, use a 7-Eleven multi-copy machine.

On the day, open the voucher from My Page or the confirmation email and show the QR code at the 4th-floor entrance, or a clearly printed copy or a screenshot. Since 2 March 2026 the ticket system no longer issues a separate ticket on site. Buy online if you can: a 500 yen service fee is added to each ticket bought at the 4th-floor counter or the vending machines, and that fee does not apply to a Tembo Galleria add-on bought on the 350 metre deck.

If it’s sold out

Check nearby times on the same day, and check again on the morning of your visit. Same-day purchase is only whatever advance stock is left, online or at the machines.

If your preferred time is marked with an X the day before, pick another slot or look again on the day, up to 29 minutes after the selected admission time.

Do not wait for a sold-out slot to return: the official ticket FAQ says no extra tickets are released on the day for times that have already sold out.

The Enjoy Pack cannot be bought on the day. Finish that purchase by the day before, or buy a standard observation-deck ticket instead.

Booking for a group

Buy everyone in one official-site or 7-Eleven order where you can, up to eight people, so the party enters on the same slot.

Larger parties should use the group reservation desk linked from the official Tokyo Skytree site, rather than stacking ordinary orders.

Children aged 6 to 14 pay the child rate. Ages 5 and under, and 6-year-olds who are still of preschool age, go free. The official site says elementary school pupils aged 6 and up may enter on their own.

Good to know

Sources

  1. TOKYO SKYTREE: tickets and prices (official): Tembo Deck from 1,800 yen ages 15 and over and from 900 yen ages 6 to 14; combo Tembo Deck and Tembo Galleria from 3,000 yen and 1,500 yen; Tembo Galleria add-on 1,400 yen and 700 yen; ages 5 and under free; 500 yen service fee per ticket at the 4th-floor counter or vending machines, not applied to the Galleria add-on; prices for the visit day should be checked on the online reservation. Morning View from 2,500 yen and Night View from 2,400 yen. As of 8 November 2026.
  2. TOKYO SKYTREE official ticket FAQ (English): Observation-deck tickets go on sale from the 1st of the month, two months prior (June visits released on 1 April); online purchase until 29 minutes after the selected admission time; Enjoy Pack from the 1st one month prior, until the day before, no same-day sale; no dedicated same-day allocation and no restock of sold-out slots; membership required; payments by Visa, Mastercard, American Express, JCB, Diners, debit, Alipay and WeChat Pay; 3D Secure required since April 2025; no entry before the reserved slot; late same-day entry from the end of the current line; no re-entry; no stay limit; date, time and party size cannot be changed; Galleria can be added on the 350 metre deck unless suspended; QR from the voucher or My Page and no on-site issuance from 2 March 2026; cancellation bands of 0 percent / 20 percent / 100 percent and free within 59 minutes of purchase; 300 yen handling for unused tickets on the day; no visibility refunds; special sale dates for fireworks and New Year. As of 8 November 2026.
  3. TOKYO SKYTREE: frequently asked questions (official): Buy online via LINKTIVITY, at 7-Eleven, at the 4th-floor counter (500 yen issuance fee) or through official hotels and agencies; up to eight people per online or 7-Eleven order; PayPay listed among web payment methods; ages 5 and under free, and 6-year-olds still of preschool age also free; no re-entry; no stay limit; on-site counter sales may be suspended on busy days. As of 8 November 2026.
  4. TOKYO SKYTREE: facility opening hours (official): On 8 November 2026 the observation decks were open from 9:00 to 22:00, last admission 21:00. Hours are subject to change.
  5. TOKYO SKYTREE: crowd forecast (official): Mornings just after opening tend to be quieter, with a suggestion of about 10:00 on weekdays and about 9:00 on weekends and holidays; 16:00 to 19:00 tends to be busier for sunset and night views. As of 8 November 2026.
  6. TOKYO SKYTREE: admission information (official): Show the QR code from an online, convenience-store, hotel or agency purchase, or the ticket from the 4th-floor counter; nearest stations are Oshiage and TOKYO SKYTREE Station, with the main entrance on the 4th floor. As of 8 November 2026.
  7. TOKYO SKYTREE: why to buy online (official): Online purchase uses a reserved entry lane and avoids the 500 yen on-site fee charged at the 4th-floor counter or vending machines. As of 8 November 2026.

Booking rules change; the official site has the last word.

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